How to Incorporate Empathia AI into Daily Practice?

Created by Celine Lin, Modified on Thu, 1 May at 12:23 PM by Celine Lin

TABLE OF CONTENTS

Starting a new encounter

Reviewing generated notes

Editing notes when necessary

Generate auxiliary clinical notes

Transfer notes into EMR/EHR

FAQ

0. [Optional] Prepare the charts

There are a couple of easy ways to prep the charts if needed

Import past medical records, or patient Intake sumamry with Smart Summary (learn more from Smart Summary: Labs & Past Medical Hx Insights
Quickly dictate your summary
Copy and paste the patient intake summary into Notepad and save it as "Draft Encounter"
Try our latest feature: AI Pre-visit Intake [BETA]

Learn more from Pre-Charting on Empathia

1. Starting a new encounter

Right before your patient visits, open the Empathia Chrome Extension or the Mobile App, or start from the Web portal directly (+ New Encounter)
Click on "Start Recording"
Conduct your consultation as usual
(Optional) input patient context, past records in Notepad/Past Record, it will be incorporated into the final notes
(Recommended) Apply one of your templates, which can be created directly from your sample notes, to keep your preferred formatting, style, and structure.

2. Reviewing generated notes

Open the Web Portal (www.care.empathia.ai)
Review the Empathia-generated note, and make edits if necessary

3. Editing notes when necessary

Click the pencil ✏️ icon and edit the note directly.
You can either type or dictate, or apply a template
Smart Edit with specific instructions ---Smart Edit and AI Learning
Adding information through Macro (also commonly known as dot phrase, predefined text, smart phrase.) --- Learn more

Tips: We recommend using "Smart Edit" to refine specific sections and then applying "Apply to all future notes" after editing to help the AI with long-term improvement. Our goal is to minimize editing time, if at all.

4. Generate auxiliary clinical notes if needed

Generate Patient Handout/After-visit Summary
Generate Referral Letter
Generate Consult Letter
Generate a Supplementary Note

5. Transfer notes into EMR/EHR

We integrate seamlessly with any EMR with a simple one-click copy-paste.
You can copy the whole note or just a section.
If you chart on paper, you can also download/print the note and insert it into the patient’s folder.

FAQ

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1. How do I capture physical exams?

There are a couple of ways to capture physical exams. You can:

Verbalize your findings. Some doctors explain to the patient as they go, or you can wait for the patient to leave and dictate the exams into Empathia.
Use a comprehensive PE template. Findings will be automatically populated.
Use macros to add findings after seeing the patient. You can edit the note and use shortcut keys to type in the appropriate fields.

2. How long does it take to train the AI?

It takes about 5 encounters to tailor the AI to your preferences, i.e., minimal editing is required. If you correct a particular medication name twice, it will learn the third time. The more you use Empathia and give feedback, the faster it learns and adapts for you.

3. How does it handle input from a third person, i.e., the patient’s relative?

When a patient's relative or any third party is involved in an encounter, our AI system is designed to synthesize all inputs collectively. Generally, this results in comprehensive and accurate notes.

If you have multiple patients visit at the same time, for example, a sibling visit or couple visit, to help AI better differentiate the speakers, here are some tips:

Try to call the patient by name as much as possible
If possible, focus on talking to one patient at a time
If possible, try to summarize the information by patient

However, it's essential to acknowledge that multi-speaker scenarios can be challenging. Our system continually improves as it encounters more of these situations.

If you frequently have multi-speaker patient encounters, you can ask one of our Customer Success Specialists about our "recording multi-speaker" beta feature!