What is Empathia AI?

Created by Celine Lin, Modified on Thu, 7 Nov, 2024 at 3:14 PM by Celine Lin


Empathia AI is an intelligent medical assistant, known as EMMA (empathia medical assistant), designed to streamline the entire patient care workflow. From pre-visit planning to post-visit follow-up, EMMA leverages advanced Voice AI and automation to simplify each stage of patient care. 


Key features include 

  • patient intake with Voice AI, 
  • Auto-extract AI summary of labs results, patient history for pre-charting
  • an AI-powered scribe and consultation copilot for during-visit documentation, 
  • automated after-visit summaries and patient handouts. 

EMMA also supports billing, autoscan, and auto form-fill capabilities, reducing administrative tasks and freeing clinicians to focus on delivering quality care.



AI Scribe 

Empathia AI listens ambiently. Simply start the recording and conduct your patient encounter as normal. The AI will transcribe your conversation in the background and organize it into a set of accurate, coded SOAP notes, consult letters, referral letters, and more, within seconds to minutes. The AI will automatically remove non-medically relevant information and consolidate everything you and your patient talked about in a medically and legally sound way. 

This saves you hours each day from charting and other administrative documentation. Our AI-powered template and self-learning features let you easily customize and personalize the notes to your style and medical expertise.


Advanced Dictation

You can also use Empathia AI as an advanced dication tool, and dictate into Empathia AI the same way you dictate normally, whether it be to edit a note or add additional information. 


When you use the regular record function, the AI summarization feature lets you be much more relaxed in your dictation, so you can go with the flow rather than worrying about note structure or verbalizing punctuations, etc.


Empathia is available as a: 

1. Desktop Web App: Clinician Portal

2. Mobile App on iOS and Android

3. Chrome Extension




Empathia AI is gearing up with many capabilities, making your practice smoother and more enjoyable! Here are some of the features we offer:


- Support multilingual encounters 

- Support multi-issue encounters

- Generate patient after-visit summary in one click

- Generate referral letters, consult letters, and other clinical notes

- Recommend differential diagnosis

- Recommend diagnosis code, ICD code

- Recommend billing code 


If you have any ideas or suggestions on how Empathia AI can help your practice, we would love to hear from you!  



Contact us at support@empathia.ai



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